IP cameras cut slip and fall claims

Additional benefits include cutting theft, improving customer service and protecting their investment in surveillance infrastructure

Douglas Court Shopping Centre is one of Cork’s premier shopping centers with a total of 59 units and 13.55 acres of space altogether. The Shipton Group, which owns and manages the shopping center required a surveillance solution to cut crime, gather video evidence to dramatically cut slip and fall injury claims, reinforce tenants' health and safety obligations and even improve customer experience to deploy support staff more effectively to tasks and locations around Douglas Court.

Progressive retail management group deploys network video

The Chief Executive Officer of Shipton Group, Mr Clayton Love, sets the tone for early adoption of new technology wherever it can be used to drive down costs and deliver real value to the business. As such Shipton Group has deployed people counting, Automatic Number Plate Recognition (ANPR) and IP-Surveillance systems in the Douglas Court Shopping Centre and elsewhere. Douglas Court has recently deployed a total of 76 network cameras both covering the car park, as well as the shopping center and service corridors serving all retail outlets within the center.

Shipton Group sees surveillance as a management tool to not only cut crime, but also to determine customer habits, help manage peak periods and ensure health and safety regulations are being properly observed.

Analog CCTV system failed to deliver results

Prior to deployment of the network system, Douglas Court Shopping Centre had eight analog-based CCTV cameras deployed around the entrances of the shopping center. These were decommissioned during the trial period as the images they were providing were next to useless in terms of identifying individuals caught on cameras.

Slip and fall claims almost eliminated

Ted Nolan, Health, Safety and Security Manager at the Shipton Group. :

"The near elimination of slip and fall claims and clear drop in shoplifting losses at Douglas Court, together with more effective policing of fire escape corridors, all makes for a safer and ultimately more profitable retail center."

IP-Surveillance offers route to real business benefits

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The near elimination of slip and fall claims and drop in shoplifting at Douglas Court Shopping Centre together with more effective policing of all relevant areas makes for a safer and ultimately more profitable retail center.

It is quite clear that having seen the benefits of moving to IP-Surveillance the group is committed on this path and will derive increased benefits with further integration with other intelligent and retail analytics-based systems.

Nomination: The Douglas Court Shopping Centre network surveillance solution is shortlisted for European Retail Solutions Awards 2008 in the category Best Security Solution.

Customer stories from all over the world

Find case studies describing IP video installations within the retail industry from all over the world.

Name	Country	Name	Country
Queensland's liquor retailer installs IP-based security The Grape Group, Liquor store	Australia	Network cameras increase productivity in bakeries Cases Group, Bakeries	Spain
Security in floral paradise Blumen B&B, Flower shops	Austria	Monitoring sales and staff productivity Romero Jara-Jabugo, Meat producer	Spain
Van Roey Automation entrusts the security of its shop to network cameras Van Roey Automation, IT company	Belgium	Effective and secure video surveillance La Despensa, Supermarkets	Spain
Network cameras ensure the security of the premises and allow remote monitoring of shop layout Hugo Boss, Fashion shop	France	Video servers reduce incidents of theft in retail store Stadium, Sporting goods	Sweden
With the help of an IP camera, fish wholesalers at the port of Lorient can remotely monitor purchases of their fish Lorient fish auction	France	Reducing forecourt theft Hindmarch & Co, Garage	United Kingdom
Security monitoring and remote visibility of in-store activity Hughes and Hughes, Bookstore chain	Ireland	Staff member theft caught by network camera Zerodegrees, Microbrewery chain	United Kingdom
Reducing slip and fall claims Douglas Court Shopping Centre	Ireland	Remote monitoring improves customer service at car wash E-Star Holdings, Car maintenance	United States
Securing stores Ardenberg BV, Retail chains	Netherlands	Food courts use network video products to deter theft Springfield Food Court	United States
Network cameras record burglary Bike & Scooter World	Netherlands	Network video prevents restaurateurs’ profits from being eaten up ICamSolutions, Restaurants and bars	United States
Network cameras drive real time people counting solution Excellent Software	New Zealand	New security management tool solves taxing problems Tax service franchises	United States
Minding the shop with network video HiQ Lifestyle, Fitment center	South Africa	In-store security: Network cameras help protect convenience store from robberies Citgo Sooper, Convenience store	United States